Contact Us
If you need help with an order, warranty request, delivery question, or technical issue, our support team is ready to assist you.
Please use the Customer Support page to contact us so we can review your request and respond as quickly as possible.
eScootz operates as an online store, and most customer questions are handled through email support and our service partners. This allows us to provide faster assistance and keep operations efficient across Canada.
For general inquiries, partnerships, or business-related questions, you can also reach us using the contact details below.
Contact emails :
Support:
[email protected]
General inquiries:
[email protected]
Partnership & marketing:
[email protected]
Customer Support
Phone: +1 780-604-5142
Call us during business hours for quick help with orders, delivery, or product questions.
Support hours:
Monday – Friday: 9:00 AM – 5:00 PM (MST)
Response time: within 24 business hours
Closed on weekends and public holidays.
Address:
Edmonton Office
This is our administrative office for customer support and operations.
We do not have a public showroom or retail store at this location.
All orders are placed online.
